Residential Pest Control

What makes Blue Chip different

• We were the first company in Missouri certified as Quality Pro by the National Pest Management Association. This means all of our technicians pass a background check and drug screening, and they are held to the highest training standards in the industry. This certification also means that all of our business practices, such as advertising, safety and customer communication meet very tough requirements.
• Every Blue Chip employee, including our office staff, passes a college-level course on pest control from Purdue University.
• All of our technicians are certified by the state of Missouri, not just licensed. Licensing requires only 40 hours of training; certification requires six months of experience and passing three written exams from the Department of Agriculture.
• We have training sessions every month with national speakers and industry experts so that we can stay at the leading edge of our industry.
• We use the latest technology, including hand-held computers, to ensure that we have every available tool to prevent pests.
• We have a certified entomologist on staff. This means that no matter the pest, we can identify it as well as determine the best solution for getting rid of it.
• All of our technicians are in marked vehicles and wear uniforms. There is never a question about who is at your door.

Our Initial Service Program in 15 Steps When you call Blue Chip for the first time, we won’t send a high-pressure salesperson to sign you up for a year’s worth of service before we ever solve your pest problem. We will send out one of our highly trained technicians to solve your problem first. You can then decide if you want one of our service programs after you’ve experienced our service, staff and results, not before. Here’s what to expect, step by step:

• Before we enter your house, we will place shoe covers on our feet to protect your home.
• We will go through your home with you, making a full inspection and listening to you describe what you have seen. After all, you’re there day and night and know your home inside and out.
• After we have diagnosed the problem, we will discuss with you how we will attack the problem, inside and out.
• We will treat your home using the latest methods and materials, placing an emphasis on putting materials where pests are either going to come into your home or where they will live once they’ve made their way inside.
• If your house has a basement, this is where we will spend a fair amount of time. This is the most common area to find pests as they enter, and since most basements are dark and damp, it makes an inviting environment for them to live. We will also do an inspection for rodent activity in this area.
• Upstairs, we pay special attention to kitchens, baths and the pantry – areas pests will go once they’re inside. Please clean out under your sinks in both the kitchen and bathrooms to allow us access beneath to treat.
• We also will treat windows, doors and plumbing accesses – common areas where pests enter.
• In the garage, we will treat the perimeter, around the garage door and in the corners for spiders. We will also inspect for evidence of rodent activity in these areas.
• Outside the house, we will treat around all accessible windows and doors, under siding, along the foundation, and around any utility entrances.
• We will then treat 5 feet out from your home with either a truck-mounted sprayer or granular material to create a barrier that pests can’t cross to enter your home.
• We will also go around and remove any dead insect nests or cob webs that we can reach.
• When we are done, your home will be left in the same condition it was found in, minus the pests.
• We will review your service with you, letting you know what we found both inside and out. If there are concerns, we will give you a written report detailing how you can help prevent future pest problems.
• We will also give you options for service programs to prevent pests from ever bugging you again.
• After we leave, we will ask for your feedback either on our Web site or through our Report Card surveys. Let us know how we are doing and what could have been done to improve your service experience.

Our 365 Pest Prevention Program in 5 Steps Before we arrive for a scheduled exterior treatment, we will send you a reminder e-mail about a week in advance. If you have seen any pests, you can let us know, and we will schedule a time to come inside if needed or make sure to pay special attention to that part of your home. Here’s what happens with 365 Pest Prevention:

• When our technician arrives, we will check with you first to discuss any problems or concerns since the last service visit.
• First, we will treat entry points around your house, such as around windows and doors, under siding, and around utility entries into the home.
• We will also treat behind siding, inside accessible cracks and crevices with a residual dust to prevent pest entry.
• We will then go around your house either using a truck-mounted sprayer or a granular treatment, depending on the pests and the season, to create a large barrier that pests can’t cross into your home.
• When we are finished, we will review your service with you, letting you know what we found and making recommendations to help prevent pests.
• If you are not home, we will leave you our Report Card, giving you all the details along with your service ticket

Green Pest Control Services For Your Home or Business We have always stayed ahead of the curve with new methods, procedures and technologies. Our approach to pest control has focused on an integrated approach since the 1970’s and since that time we have always looked for ways to eliminate pests in the safest & most effective way possible. That has lead us to offering a Green Pest Service, that will be better for you, the environment, and still keep unwanted pests out of your home. This service will focus on using an integrated approach to pest control. Through the use of baits, EPA “Reduced Risk” pesticides, as well as customer cooperation we can still achieve the highest level of pest prevention possible, with reduced risk to you and the environment. We have service programs for both homes and businesses. Our residential service program Our residential service program is designed around a core principle of keeping pests out in the first place. We do not place materials inside the home unless there is a serious problem that requires it. Our service, which primarily focuses around the outside of the home, will utilize the best material for the job while making sure that its impact is only felt by the pest we are trying to control and no one else. On each visit to the home you can expect the following:

• We’ll check in with you to see if you have experienced any problems / sightings since the last service visit.
• We’ll make a thorough inspection of your home looking for pest harborages or entry points.
• We’ll make a prescriptive treatment of these areas with the best material to control the pest that has the lowest impact to you or the environment.
• We’ll inform you of conducive conditions around the home so that you can help prevent problems by addressing these critical areas.
• We’ll give you a written report showing you all of the areas of concern needing to be addressed.
• You’ll be left with peace of mind that your home is protected against pests from entering.

Our Commercial Green Pest Services: Commercial properties have been at the fore front of the Green Pest Control movement. We have been there as well since day one developing low impact programs, and strategies to keep pests out and customers and employees happy and healthy. With our involvement in the US Green Building Council we have developed a service program that meets their guidelines as well as still being effective at preventing pests from entering or damaging your property. Features of our service program:

• We will make an inspection of the property to start every service. We are looking not only for pest problems, but also for potential harborage areas, entry points, or other concerns that may create a future pest problem.
• We will meet with you each visit to discuss our findings and come up with an action plan of things that both we and you can accomplish to prevent pests.
• Upon finding a pest problem, we will make the least impactful application or treatment to eliminate the problem pest. This may include physical removal with a vacuum, treatment with target specific baits, or in more extreme cases a pesticide application in the most direct and precise location.
• After each service we will provide you with a record of not only what was done, but also an Integrated Pest Management report detailing our findings of any sanitation problems, pest entry points in need of repair, or conducive conditions that exist which may lead to a pest problem.
• You’ll be left with peace of mind that your business and reputation is protected against pests and that you have done what is best not only for you, but the environment.

This is a note to say thank you to Nick and everyone at Blue Chip who has helped our family solve our ant problem over the past few months. It was a great feeling to have our research into pest control companies validated by the professionalism of each and every person we have come into contact with. Nick has been especially considerate and has taught us much about how to care for our home in regards to ant control. Thank you again

I just wanted to say that ‘you guys rock’. We just had Blue Chip out today and it was so refreshing to have 1) a small window of time to wait for someone, 2) have them show up when they said they would, 3) be professional in every aspect, 4) know what the heck they are talking about, & 5) feel like you are not getting ripped off. Seriously, you guys run a great operation. Usually I dread when we have to have any kind of service at our house because you never know what you are going to get. I just wanted to pass on that I appreciate the service we received and would recommend you to anyone.

Jeff B. is friendly, helpful and almost like a friend. You feel like you know him personally. We hope he will continue to come to our home as we feel he knows our situation and knows what to do when he comes.

If you have a higher rating than excellent we’d give it to Nick. We had been battling ants for years, and Nick honed onto multiple nests. He communicated clearly and knowledgeably. He helped us understand the problem as he solved it.

Scott did an excellent job. He was very thorough in his approach and took his time to make sure he treated every possible entry point.

Dear Jeff, I just wanted to drop you a note to tell you that yesterday, your technician Jason, did my outside work. He was very professional and what I really liked was the fact that he listened to me and took the time with me to examine my grounds as he had never been here before. I am pretty specific about some of the treatment and he was great and also explained some things to me. A very nice young man. Thank you for sending him. I have requested that he return. He really is a credit to your company. Thank you.

Props to Doug W. who was treating my house early this morning. He went well beyond his normal duties to help us with a car problem so I could get my 8 year old son off to school. Thanks again Doug, I appreciated your help.

I was extremely pleased with the outstanding service that your technician Cory provided during my appointment today. He was extremely thorough when treating both inside and out, and provided great tips to make sure that my ant problem stayed under control. Not only was Cory very polite, he happily talked to my 3 year old while working which made her day. She was sad when he had to leave. I am very pleased with the great service that Blue Chip provides and will recommend your company to anyone who is looking for pest control service. Thank you for employing such great people who provide such outstanding service.

Doug came for our follow up visit and did a great job of explaining everything he was doing. he was very thorough. I appreciated the tips he gave me to keep the bugs away. We signed up for your regular service and hope to see him again. Doug is not only good at his job, but he has a very pleasant personality. Just wanted to let you know what a great service man you employ.

I am writing to you to express my sincere gratitude to one of your employees, Allen. He was at my home taking care of an ant problem when my daughter became accidentally locked into the car of our nanny. She phoned the police for help, but before they could arrive, our nanny and Allen tried to coax her to unlock the door. Somehow, Allen got her to hop out of her car seat and push the unlock button before the police arrived. I was not home when this occurred, but I am VERY grateful to Allen for assisting her out of the car. Please pass my gratitude to Allen, our favorite “Bug Guy!” P.S. Does Allen babysit?

Mr. Phillips, thank you for your response. Stephen inspected our home today. We were most impressed with his professional manner and his knowledge. I must admit to still being able to walk into the basement but I’m sure my fears will abate. Thanks again, your prompt customer service was a godsend.